Privacy Policy

1. Who We Are

Borrowed is operated by Randova Ltd.

If you have any questions about this Privacy Policy or your personal information, please contact us at:

Email: [email protected]

2. Information We Collect

Depending on how you use Borrowed, we may collect:

Account Information

• Name
• Email address
• Authentication details when signing in with Apple or email/password

We never receive your Apple ID password.

Profile Information

You may choose to provide:

• Profile photo
• Display name

Clothing & Wardrobe Content

Information you upload including:

• Clothing photos
• Item names
• Categories
• Item availability
• Notes you choose to add

Borrowing Activity

To operate Borrowed we store information such as:

• Borrow requests
• Lending requests
• Request status
• Borrowing dates
• Optional notes attached to requests
• Circle membership

Photos & Camera

If you choose, Borrowed may access:

• Your photo library
• Your device camera

This is only used when you choose to upload clothing images.

We never access your photos without your permission.

Device Information

We may collect limited technical information necessary to operate the app, such as:

• Device type
• App version
• Operating system version

Analytics

Borrowed uses Supabase Analytics to help us understand app usage and improve the service.

Analytics data is used in an aggregated form where possible.

3. How We Use Your Information

We use your information to:

• Create and manage your account
• Allow you to upload wardrobe items
• Enable borrowing and lending between members of your Circle
• Display your wardrobe to members you choose to share it with
• Send notifications relating to requests and activity
• Improve app performance
• Maintain security and prevent misuse
• Provide customer support
• Comply with legal obligations

We do not sell your personal information.

4. Sharing Your Information

Some information is shared with other members of your Circle so Borrowed can function as intended.

This may include:

• Your display name
• Profile picture
• Clothing you choose to upload
• Borrowing requests
• Lending activity
• Item availability

We only share information necessary for the Borrowed experience.

5. Visibility of Your Content

Borrowed is designed to help members of a Circle share clothing with one another. Information you choose to upload, including your profile, wardrobe items and borrowing activity, may be visible to members of your Circle as necessary for the app to function. You control what content you upload to Borrowed.

6. Third-Party Services

Borrowed relies on trusted third-party providers to operate the app.

These currently include:

• Supabase (authentication, database, storage and analytics)
• Apple (Sign in with Apple, where used)
• RevenueCat (subscription management, where applicable)

These providers process data in accordance with their own privacy policies.

7. Push Notifications

If you allow notifications, Borrowed may send notifications relating to:

• Borrow requests
• Request updates
• Important account activity

You can disable notifications at any time through your device settings.

8. Data Security

We take reasonable technical and organisational measures to protect your information.

No online service can guarantee absolute security, but we work to keep your data protected using industry-standard security practices.

9. Data Retention

We retain your information only for as long as necessary to provide Borrowed and comply with legal obligations.

If you delete your account, we will remove or anonymise your personal information where reasonably possible, unless we are required to retain certain information by law.

10. Your Rights

Depending on your location, you may have rights to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to certain processing
• Request a copy of your data where applicable

You can also delete your account directly within the Borrowed app.

If you require additional assistance, please contact us at:

[email protected]

11. Children's Privacy

Borrowed is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13.

If you believe a child has provided us with personal information, please contact us so we can remove it.

12. International Users

Your information may be processed or stored in countries outside your own where our service providers operate.

Where required, we take appropriate steps to protect your information.

13. Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on our website.

Your continued use of Borrowed after changes become effective constitutes acceptance of the updated policy.

14. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact:

Randova Ltd

Email: [email protected]